The Challenge
A fast-growing D2C brand was processing orders manually — copying data between their Shopify store, warehouse system, and accounting software. As order volume grew, errors increased and fulfillment times slowed.
The Solution
We built an end-to-end automation system using n8n workflows connected to their existing tools. Orders flow automatically from Shopify to their warehouse management system, trigger shipping label generation, update inventory, and sync with QuickBooks.
Key Features
- Automatic order routing based on product type and warehouse location
- Real-time inventory sync across all sales channels
- Automated customer notifications at every fulfillment stage
- Exception handling with Slack alerts for orders requiring manual review
- Daily reconciliation reports sent to the finance team
The Results
- 90% of orders processed without human intervention
- Order errors reduced from 5% to under 0.5%
- Fulfillment time cut from 48 hours to 4 hours
- $120K/year saved in operational labor costs
Technology Stack
n8n (self-hosted), Shopify API, ShipStation, QuickBooks API, Supabase, Slack webhooks